Managed Services
Consultation for Solutions

Solutions Development

When it comes to connectivity and access of borderless network soutions, HITS Integration has the expertise you need. You bring all the relevant, detailed information necessary to properly assess the needs of your growing business. Together we can transform your network into an efficient business generator.

  • Conduct detailed interviews to determine your goals and objectives:

    An internal business information technology team will conduct interviews at all levels to identify system requirements. HITS Integration can assist in building a business case for your needs.

  • Develop a financial assessment:

    Calculate the return on investment based on the potential solution. This will help technical and business leaders assess the financial implications.

  • Technical solutions development:

    We will assess your existing system and its potential to meet your requirements. This will help narrow the field of potential solutions to fit the technical requirements of your business and its technology needs.

  • Planning workshop:

    HITS Integration will clarify high-level requirements, set expectations and define the business integration project environment in many ways, including:

    • Designation of the project-management structure
    • Discussion of design requirements, alternatives and deliverables
    • Preparation of a high-level project plan
    • Determination of resource requirements and the organization’s readiness for change
    • Development of strategies for training, network monitoring and support
Project Designing

In the design phase, the project team focuses on developing a detailed plan that includes a timeline with implementation milestones, measures of success and an operational protocol. During the design phase, decisions including the following points are made.

  • Application access requirements: How to meet business application access requirements, support, and uptime requirement
  • Solution impact: This includes a current assessment of the existing IT connectivity network
  • Product configuration: Devices and configurations that include which parameters and features to turn on or off and which protocols to use
  • Migration, testing and training strategy: The project team outlines exactly how migration will occur and how your employees will come on board as project team members
  • Final design review: The project manager, principal designer and client meet to review and discuss the details of the design to ensure that all parties are in agreement
Resource Procurement

At HITS Integration, we can serve as the procurement agent for all of your technology needs. Better Prices, Better Service

We have established partnerships with leading distribution channels and manufacturing partners, so we are able to provide our customers with better pricing and a higher level of service during the procurement process. And our purchasing and supply chain management team understand the procurement process and go the extra mile to deliver the products you need to meet your organization’s IT needs.

At HITS , we know that procurement is one area where large-scale efficiencies can be realized.

FINAL STEP - Implementation

Our Goal We want to introduce a solution into your network with the least amount of disruption and the highest level of interoperability & investment protection for your hardly earned money. Once that is accomplished, we strive to optimize your network applications and train your staff to maintain proper function and efficiency.

Ultimately, our goal is to deliver a solution that helps speed your business communications so that you can do what you do best quickly and efficiently.

Our Success Steps:

a. Pre-implementation process:

  • Design confirmation
  • Implementation plan
  • Migration/integration strategy
  • Solution acceptance testing
  • Customer responsibilities
  • Customer change control process
  • Roles and responsibilities, including:
    • Issue resolution strategy
    • Escalation procedures
    • Management briefing

b. Product implementation process:

  • Product procurement
  • Implementation plan
  • Knowledge transfer and training
  • Migration, testing and training strategy: The project team outlines exactly how migration will occur and how your employees will come on board as project team members
  • Final design review: The project manager, principal designer and client meet to review and discuss the details of the design to ensure that all parties are in agreement

c. Performance testing process:

  • Deliverables assurance based upon best practices and methods
  • Measure of acceptance and test reporting
Management for your solution

Once your solution is up and running, it’s important to keep it functioning as efficiently as possible and with high availability.

This includes:

  • Evaluating network design to determine if optimization is required
  • Reviewing the output to assess whether the solution maximizes the desired business results In some instances significant deviations are identified. When that happens, we offer optimization recommendations to minimize or eliminate impacts and to maximize business results delivery.

Optimization:

Process: We establish an optimization process for identifying areas for improvement under the optimization guidelines.

Needs: We manage the findings that emerge from the optimization process and evaluate the impact of the issues relative to the customer’s goals.